Hardware support for your Business.

Welcome to Hardware Break Fix, your premier provider of cost-effective maintenance Services

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NHS, Schools, Colleges and Government Purchase Orders Accepted

    Hardware Support

    UK-based 24-hour support just a call away for all your needs

    Secure Data Disposal

    Robust processes ensure compliance through comprehensive measures

    UPS Services

    24/7 Engineer & Parts Support with Installation, Maintenance, and Disposal

    Inventory Management

    Large stocked inventory in locations throughout the UK

    Hardware Supply

    Supply of hardware products in the United Kingdom

    Repair of Assets

    Cost effective process to minimise the need for new equipment

    Total Customer Satisfaction

    Response within 4 hours

    What We Do

    We Can Take Your Business To The Next Level.

    Hardware Break Fix is a reputable and well-established provider of IT infrastructure solutions, We provide support and maintenance services to our clients. Our Break Fix maintenance services cover a broad range of hardware from multiple vendors, and we offer maintenance agreements that can be customized to your specific needs and duration, ranging from 6 months to 5 years.

    In case any hardware item covered under our maintenance agreement experiences a fault, our team will respond promptly to fix it within the agreed-upon service level agreement. Additionally, we provide emergency support for non-covered hardware on a time and materials basis.

    Our team has extensive experience in dealing with a variety of hardware types, including servers, storage, desktops, laptops, and communications hardware. We work closely with manufacturers such as HP, HPE, Cisco, Dell, IBM, Juniper, Lenovo, EMC, Fujitsu, NetApp, and many more.

    Flexible service levels

    Multi-vendor support

    Nationwide spares locations

    UK-based service desk

    What We Offer
    • Service level agreements from next business day response to a timed fix or timed response
    • 24x7x365 service coverage available
    • UK Call Centre manded 24/7/365
    • Network of fully qualified engineers
    • We work with all the leading manufacturers including Cisco, HP, Dell, Lenovo and IBM
    • Breakfix from 1 server to 1000 servers 
    • SMB, Mid market or Large Enterprise Customers
    • A simple 1 year minimum contract, that is NOT automatically renewed
    • Co-termination of contracts, so you can add more hardware as you go along all to renew at the same time the following year
    Hardware Error
    Next Steps

    Send us your kit list of servers, storage, switches and UPS you want cover for;

    • Include the Serial Number where possible 
    • Include the SLA level you require (NBD on-site response or fix, 24x7x365 NBD, 24x7x365 same day response etc, or we can create your customised SLA agreement)
    • Include the commencement date for the support 
    • Support can be provided ranging from 1, 2 or 3 years 



    Why choose us

    At HWBF, we are dedicated to providing experienced, quality, and secure services

    Our Approach

    Putting our customers first, ensuring solutions are identified and rectified fast

    Knowledge and Expertise

    Knowledgeable IT team with over 35 years of experience




    HWBF is a premier IT support firm that offers its services to a vast array of businesses and organisations. Recognising the importance of IT in enhancing efficiency and productivity, HWBF aims to lighten the load on your IT department by streamlining your support system.

    • Relieve the pressure on your in-house IT team with a same day response within 4hours.

    • Provide multi-brand support for leading IT hardware manufacturers, such as Apple, HP, Samsung, Lenovo, Dell and Cisco.

    • Tailor your coverage to fit your budget and maximise its value with a flexible approach to IT support.

    Fully qualified engineers

    Remote/Onsite troubleshooting

    24x7 service coverage

    Nationwide field engineers




    Hardware Break Fix customises the repair service to fit your needs, extending the manufacturer warranty for your device

    Get In Touch

    To get the right solution, Contact us now