Hardware support for your Business.

Welcome to Hardware Break Fix, your premier provider of cost-effective maintenance Services

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NHS, Schools, Colleges and Government Purchase Orders Accepted

Hardware Support

UK-based 24-hour support just a call away for all your needs

Secure Data Disposal

Robust processes ensure compliance through comprehensive measures

UPS Services

24/7 Engineer & Parts Support with Installation, Maintenance, and Disposal

Inventory Management

Large stocked inventory in locations throughout the UK

Hardware Supply

Supply of hardware products in the United Kingdom

Repair of Assets

Cost effective process to minimise the need for new equipment

Total Customer Satisfaction

Response within 4 hours

What We Do

We Can Take Your Business To The Next Level.

Hardware Break Fix is a reputable and well-established provider of IT infrastructure solutions, We provide support and maintenance services to our clients. Our Break Fix maintenance services cover a broad range of hardware from multiple vendors, and we offer maintenance agreements that can be customized to your specific needs and duration, ranging from 6 months to 5 years.

In case any hardware item covered under our maintenance agreement experiences a fault, our team will respond promptly to fix it within the agreed-upon service level agreement. Additionally, we provide emergency support for non-covered hardware on a time and materials basis.

Our team has extensive experience in dealing with a variety of hardware types, including servers, storage, desktops, laptops, and communications hardware. We work closely with manufacturers such as HP, HPE, Cisco, Dell, IBM, Juniper, Lenovo, EMC, Fujitsu, NetApp, and many more.

Flexible service levels

Multi-vendor support

Nationwide spares locations

UK-based service desk

What We Offer

Service level agreements from next business day response to a timed fix or timed response
24x7x365 service coverage available
UK Call Centre manded 24/7/365
Network of fully qualified engineers
We work with all the leading manufacturers including Cisco, HP, Dell, Lenovo and IBM
Breakfix from 1 server to 1000 servers
SMB, Mid market or Large Enterprise Customers
A simple 1 year minimum contract, that is NOT automatically renewed
Co-termination of contracts, so you can add more hardware as you go along all to renew at the same time the following year

Next Steps

Send us your kit list of servers, storage, switches and UPS you want cover for;

Include the Serial Number where possible
Include the SLA level you require (NBD on-site response or fix, 24x7x365 NBD, 24x7x365 same day response etc, or we can create your customised SLA agreement)
Include the commencement date for the support
Support can be provided ranging from 1, 2 or 3 years

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WE SUPPORT THE FOLLOWING HARDWARE

HWBF DEFINED

Why choose us

At HWBF, we are dedicated to providing experienced, quality, and secure services

Our Approach

Putting our customers first, ensuring solutions are identified and rectified fast

Knowledge and Expertise

Knowledgeable IT team with over 35 years of experience

USER JOURNEY

LEADING BUSINESS IT SUPPORT

HWBF is a premier IT support firm that offers its services to a vast array of businesses and organisations. Recognising the importance of IT in enhancing efficiency and productivity, HWBF aims to lighten the load on your IT department by streamlining your support system.

• Relieve the pressure on your in-house IT team with a same day response within 4hours.

• Provide multi-brand support for leading IT hardware manufacturers, such as Apple, HP, Samsung, Lenovo, Dell and Cisco.

• Tailor your coverage to fit your budget and maximise its value with a flexible approach to IT support.

Fully qualified engineers

Remote/Onsite troubleshooting

24x7 service coverage

Nationwide field engineers

EXTENDED WARRANTY

Hardware Break Fix customises the repair service to fit your needs, extending the manufacturer warranty for your device

HWBF EXTENDED WARRANTY

Get In Touch

To get the right solution, Contact us now

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